Experience
2018 - Current
trivago N.V.Global Marketing Project Manager
Multi-Channel Marketing Strategy: Ran 2 major innovative multi-channels marketing tests per quarter, identifying key levers for user targeting using GA360, achieving average of 15% increase in ROAS of the campaigns.
Stakeholder Management: Conveyed findings and shared best practices globally, scaling at least 3 top performing projects to 10 major markets.
Create alignment & end-to-end strategies across 4+ departments in 3 offices to communicate new features & messages to users.
Talent Lead: Responsible for 5 trivago employees’ personal development via evaluation, recurring feedback, and coaching.
Tools: GA360, Jira, Trello, Google Analytics, PowerBI, Dropbox Paper, Slack
2016 - 2018
trivago N.V.Regional Business Manager
Markets Performance: Responsible for the P/L of 5 North-East Asian markets.
Market Development: Defined quarterly & yearly KPIs and develop strategies in accordance with local marketing teams to increase revenue by an average of 13% YoY for the region.
Business Analysis: Using data-driven insights, building solid hypothesis and actionable plans to optimize recurring operations.
Leadership: Managed and motivated the productivity of a diverse team of 10+ in a matrix structured environment.
Tools: Workday, GoogleAds, Facebook Ads Manager, SEMSuite, AdPhorus
2014 - 2016
trivago GmbHCountry Manager - Vietnam
Initiated the development of the first trivago’s Vietnamese platform, including website localization, onboarding of 2 local OTAs, and executed the initial Display, Paid Advertisement, and Brand Marketing activities.
Developed Go-to-market strategy for Vietnam, reaching a growth rate of 200% MoM.
Built consolidated listings & database of 100 locals OTAs and defined the strategy to onboard top Vietnamese OTAs and hotel chains.
Official spokesperson for trivago in Vietnam.
Tools: Zendesk, Atlassian, Cốc Cốc, Admicro, trivago Analytics
2013 - 2014
Mercedes-BenzProject Coordinator
Assisted the Training Procedures of corporation between Mercedes-Benz and Mitsubishi Japan, including translating guidelines.
Organized workshops, training, and material for stakeholders.
Designed promotional brochures and developed event promotional materials.
Managed the content of the department’s intranet.
Education
2012 - 2014
Hochschule Pforzheim, GermanyMBA in International Management
Major in International Management and International Business. Graduation with honors.
2006 - 2010
Diplomatic Academy of Vietnam - HanoiBachelor in International Relations
Major in International Business. Excellent level graduation.